MARTIN WARRANTY

Note: Martin reserves the right to modify any of its products. Martin also reserves the right to add or remove certain products or options.

Conditions

1. This warranty is valid for the first purchaser and is non-transferable;
2. For the first year, we provide a full warranty including parts and labor on our products. Thereafter, the guarantee applies only to the replacement or repair of parts found defective by Martin;
3. Parts will be replaced by identical or equivalent quality parts, depending on their availability;
4. The repaired or replaced products are covered for the remaining period of the original warranty;
5. This warranty applies only to Martin products;
6. Martin reserves the right to make improvements and changes in its product’s design. In this case, Martin does not undertake to modify the products already delivered;
7. Products installed outside the provinces of Ontario, Quebec, New Brunswick, Prince Edward Island and Nova Scotia are covered under warranty for replacement of defective parts only (owner is responsible for transport and labor cost).

Effective from: This warranty applies to all products delivered to our distributor after September 10th, 2012. All products previously sold by Martin are subject to the guarantee that was valid at the date of delivery to our distributors.

WOOD COMPONENTS: 5 YEARS - DOORS

Frames and door panels are guaranteed against warping of more than ¼ inch or 6mm. All wooden parts of the frame and the 6 surfaces of the wooden door panel must be painted or dyed within a period of 30 days after installation. Paint or stain must be reapplied periodically to ensure efficient protection of the product. In addition the doors must not be exposed to excessive moisture before, during and after the application of paint or stain, or to excessive temperature changes. Crackles and minor cracks on wooden door panels or slabs are not considered defects. Gaskets should be checked annually and renewed if necessary. Colour variations of the wood and resin trapped in the wood are not considered defects under this warranty.

Our doors are not guaranteed for commercial use.

CLEAR OR ENERGY EFFICIENT (LOW-E) – SEALED GLASS UNITS: 10 YEARS – CLEAR: 10 YEARS – LOW-E: 20 YEARS

The sealed glass units are guaranteed against moisture formation and dust deposition between two sheets of glass caused by a defective seal if it creates considerable visual obstruction. For the first year, we grant an additional guarantee that covers spontaneous breakage of the sealed glass unit. We define by spontaneous breakage, a crack on the glass internal not caused by the impact of any object. Single glazing is not covered by this warranty.

WOOD COMPONENTS: 5 YEARS - WINDOWS

Wood frames and sashes are guaranteed against warping of more than 1 / 4 inch or 6 mm. All wood pieces must be painted or dyed within 30 days after installation. Paint or stain must be reapplied periodically to ensure adequate protection of the product. In addition the window must not be exposed to excessive moisture before, during and after the application of paint or stain, or to excessive temperature changes. Gaskets should be checked annually and renewed if necessary. Colour variations of the wood and resin trapped in the wood are not considered defects under this warranty.

FACTORY APPLIED FINISH: 1 YEAR

Factory-applied staining on our wood products is guaranteed against cracking, flaking, distortion and discoloration which may affect the appearance of the product. However, discoloration caused by an irregular variable exposure of surfaces to the sun or other natural elements is not considered a defect. This kind of discoloration is not covered by this warranty. It is normal to see over the years a gradual change of the luster of the product. During the winter season, doors must be clear of any snow accumulation to prevent damage on the door and its finished surface.

HARDWARE: 5 YEARS

The hardware is guaranteed against material defects under normal use. This warranty does not cover normal wear discoloration, rust or any other alteration whatsoever to the various finishes.

OTHER COMPONENTS: 1 YEAR

All other doors and windows components, not listed above, such as removable grilles, integrated grilles, weatherstripping, sealing, screens and jamb extensions delivered by Martin, are warranted against material defects under normal conditions of use.

Note: The screens are guaranteed to prevent insects from entering, while allowing air circulation. A screen must not be considered a safety feature. Under no circumstances does a screen prevent an accident or keep someone from falling out of the window.

INSTALLATION AND MAINTENANCE:

The installation of our products should follow the rules and recommendations of the standard CAN/CSA-A-440.

All our window and door products require customary and periodic maintenance.